I WANT MY CAR BACK!
In January someone rear ended my S14...it's now late March and I still don't have my car. I'm stuck in a goddamn Volvo D4R courtesy car and have been for over a month...it tells me when to change gear...it beeps at me when it thinks I'm too close to a hedge and it thinks it's saving the world by turning itself off when I stop...I hate it!
My insurance company outsource the organisation of the repair to Enterprise..who also gave me the Volvo...but Enterprise outsource the repair to a company called IMS...who then outsource it to a local garage. The local garage have completed most of the work but can't find all the parts for the repair...parts that I sourced through a very helpful member of SXOC.
IMS who authorised the repair told the garage not to start the work until they had all the parts...but the garage started repairing despite being unable to source all the parts. So now the car is in a state of semi repair. The garage won't release the car to me because they want to be paid for the work they have done. IMS are washing their hands of it because they advised not to start the work until they knew they could the parts. My insurance company Zenith told me I need to speak to IMS...IMS told me I need to speak to Zenith...this went on for a few weeks.
I am being told that I will get the car back with some cash in leu to pay for the remaining repairs...but it will not be written off. Everytime I call Zenith they tell me that it is complicated and they can't just pay the garage for the work they have done...so my car remains at the garage...who won't release it without being paid. So it seems I am destined to drive this stupid Volvo indefinitely while my S14 rots at a garage that doesn't care one iota about it. Everytime I call Zenith they have done absolutely nothing about it since last time I spoke to them. In the meantime I'm getting 3 or 4 calls a day from accident claim companies who for some reason think I deserve £2000-£3000 for being crashed into despite me having no injuries....I hate the culture of personal injury claims and I would never pretend to be injured for what they are telling me is free money.
Sorry again for the rant but I'm at my wits end right now.