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Thread: Not getting notifications of subscribed threads or PMs

  1. #1
    S13 'Vert yo Mitch's Avatar
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    Not getting notifications of subscribed threads or PMs

    Anyone else have this problem? I'll have to check back to see if any of you do because I'm not getting notifications
    Member 504

  2. #2
    Bod Jon's Avatar
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    There is a reason, and it's because you are blue.
    PM on the way

  3. #3
    S13 'Vert yo Mitch's Avatar
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    http://www.sxoc.com/vbb/member.php?25186-S14-Stu spoke to me today and is having the same problem.
    Member 504

  4. #4
    Bod Jon's Avatar
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    He's purple same potential problem, but actually, in Stu's case it does not apply.

    There does appear to be an issue here. Going digging.

  5. #5
    S13 'Vert yo Mitch's Avatar
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    Cheers squire.
    Member 504

  6. #6
    Bod Jon's Avatar
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    testing:
    I'm subscribed to this thread so should get an email from it now. I did at 21:08 so I should get another now.

  7. #7
    Bod Jon's Avatar
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    Computers are too smart these days.
    Replying to yourself does not generate an email. Makes sense.

    I don't have one from Mitch at 21:48 either though

  8. #8
    NE and Merch Rep type Vigilant teSte's Avatar
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    Will put this on my 'investigation/pester Jim' list

  9. #9
    Bod Jon's Avatar
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    I think my tampering isn't helping.
    IIRC there's a 15minute time where you are still considered logged in, even if you have moved to other websites, so my experiments would be doomed to fail anyway as they were within 15 minutes.

    Mitch is blue.
    S14 stu is purple.
    Blue and purple chuck up special problems for admin generally. If it is only fancy colours affected, it may be an easy fix.

    Are there any green or grey people having troubles with email notifications ?

  10. #10
    aka Droolingorc Ghazoobe's Avatar
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    I think mines been playing up, but I can't guarantee its been outside the 15min timeout.
    Also I used to be a rep so anything affecting reps could possibly affect me too.
    bovvered?

  11. #11
    Bod Jon's Avatar
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    Quote Originally Posted by Ghazoobe View Post
    I think mines been playing up, but I can't guarantee its been outside the 15min timeout.
    Also I used to be a rep so anything affecting reps could possibly affect me too.
    ex-staff Green accounts work in the same way as blues and purples.
    However, my own notifications seemed to be working perfectly until I started fiddling

    To help with diagnosis..
    For those with problems, for how long have problems been noticed?
    today?
    couple of days?
    couple of weeks?
    months?

  12. #12
    S13 'Vert yo Mitch's Avatar
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    Noticed mine about a week ago.
    Member 504

  13. #13
    aka Droolingorc Ghazoobe's Avatar
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    About a week ago here too.

    Didn't get notification of Zornyan's replies on this thread...
    http://www.sxoc.com/vbb/forumdisplay...icles-For-Sale

    And then didn't get notification of Jamie's reply here...
    http://www.sxoc.com/vbb/showthread.p...stiny-Xbox-One

    Tried unsubscribing and then re-subscribing to the threads but doesn't seem to have made a difference.
    bovvered?

  14. #14
    Guest 59bhp's Avatar
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    noticed it yesterday

  15. #15
    Guest sidejack's Avatar
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    Had this for couple of weeks

  16. #16
    Bod Jon's Avatar
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    Quote Originally Posted by 59bhp View Post
    noticed it yesterday
    Quote Originally Posted by sidejack View Post
    Had this for couple of weeks
    Mmmmm OK.
    If you chaps are affected, then the pretty coloured staff and traders are not the issue.
    VigilanteSte above is aware of the situation, but may be finding the same as me. Everything looks OK backstage.

    My own notifications have been working correctly today, (though they did go haywire last night) so it isn't a major breakdown of the system.

    Random thought. Nearest equivalent to turning things off , then back on again.
    To test things, and maybe provoke the system, go here:
    http://www.sxoc.com/vbb/profile.php?do=editoptions

    See "Default Thread Subscription Mode"

    Most people will have "instantly, using email".
    I notice 59bhp does not, and you must have been subscribing to threads one by one. There are many members and guests who have other settings either by default from the date they joined, or have chosen their own deliberately. It does vary.

    Try choosing another setting, saving that, and then changing it back again.
    This may or may not fix things. Please report back here if anything changes.

    The proper IT bods are already on the case, but this problem doesn't have an obvious fix just now. I'm hunting for ideas and evidence.

  17. #17
    Bod Jon's Avatar
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    Quote Originally Posted by Ghazoobe View Post
    Tried unsubscribing and then re-subscribing to the threads but doesn't seem to have made a difference.
    That was going to be my next idea to test, but ......already tried.

  18. #18
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    I'm using the tapatalk app and getting same thing? But not with just sxoc from the other forums I'm a member of too so I put it down to my app?


    Sent from my iPhone using Tapatalk

  19. #19
    Guest 59bhp's Avatar
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    Quote Originally Posted by Jon View Post
    Mm

    Most people will have "instantly, using email".
    I notice 59bhp does not, and you must have been subscribing to threads one by one. There are many members and guests who have other settings either by default from the date they joined, or have chosen their own deliberately. It does vary.
    .
    yeah thats the way i do it,

    have done what you suggested so will wait and see

  20. #20
    Guest spice_weazle's Avatar
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    I haven't had any notifications for months.

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