Originally Posted by
Jaysx
I am very surprised that this company is still trading and if anyone has actually bought from them!?
I contacted them last week Friday to make an order for a few bits and stated that as I was off work on bank holiday Monday I would be working on my car. I also mentioned that over the weekend I was travelling 60 miles down to Woking to collect a few bits from a friend I could collect as posting wouldn't reach me in time.
So I made contact on Saturday. I was told my items were in his car as he was unsure whether he'd be at his unit or not and to give him a call when I'm in that area, I replied saying it would be Sunday.
Sunday came and I went to see my friend and called him to say I was local, he said he's running around, give him half an hour.
1 hour went so I called...no answer 3 times and 2 texts later I got a phone call saying that he's stuck at someone's house and can't meet me. I asked where he was so I could drive there as I was sitting in a petrol station BORED out of my mind, I then get told that my Hydro is not actually in his car and it's at home.
Ok this is better for me, I can just pop up the road leave the money with whoever's at his house & collect my bits. But no, conveniently nobody's home.
So he says he'll post it out to me on Tuesday for Wednesday delivery and cover the postage costs for the messing around. I get no call Tuesday so at around 1pm I call him and ask for a paypal address and a total amount to pay. I get told he needs to work it out so I'll have a call or a text within an hour, but if I don't hear from him to contact him (on other words remind him). It gets to 5pm so I texted him asking for the price...no reply!
So I didn't get my bits, drove to within 2 miles of his place, didn't get my car finished on Monday when I gad full access to the workshop & to top it all off it's not even being delivered Wednesday.
Have you ever heard of Customer service?? Or even just simply returning missed calls or replying to text messages??
I'll tell you what...you are 100% at the top of my recommended list along with "Driftnuts" from the Driftworks forum.
I can't remember if I said thanks...so THANKS you fcuking cock!
I've since found a member of DW with the bits I need, sent the payment through paypal and I'm told I'll have a message back to me by 10am with a tracking number. That's how to do business and this guy isn't even a trader.
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