This is to any Adrian Flux staff:
AF are getting badly slatted regularly for shockingly poor service so what are you going to do about it to improve or do you plan to carry on as you are and continously lose our business??????
On the face of it we shouldn't care as we can go to the competition and SKY are wiping the floor with you but as consumers we dont want less competition especially if you have an import.
So AF, what are you going to do to improve your service or should we not bother calling to even get a quote when our policies are up for renewal?
Personally, i was shocked when i called for a quote; as supposed import specialists your staff didnt even what my vehicle was?? My suggestion, spend less on advertising and more on staff training or even sack the current staff as in this recession period there are plenty of candidates who can offer a better service (if given the proper training).