Received an email yesterday from Adrian flux saying that they've cancelled my policy and that I owe them £111.74. No explanation of why in the message though, so after 32 mins on hold I got through to someone.
Reason they cancelled it was they said I had not returned any documents (modified vehicle report) when I told the girl I had returned it twice by fax and once by recorded delivery she said they hadn't had them. I them proceeded to read her a letter that I got sent through last month from Adrian flux which basically said thank you for returning all the documents.
She was not having any of it though and basically told me that I couldn't have had a letter as her computer said "no" I asked if they'd like a copy of the letter they sent me, again they said no.
So there's nothing they can do it's my fault they've cancelled it because I've not returned any documents even though i have and they have confirmed they have.
What a bunch of cS
So after 3 hours of ringing around I've reinsured it with someone else.