The Membership Team - and how to make our jobs easier

[Dr Bob]

Righty, i think it's time for a minor spring clean and recap of who does what around here.

Firstly, introductions:
Ken - New Memberships
Jezz_S13 - Renewals, including lapsed memberships

If you have any queries about memberships please contact the appropriate bod via pm, or email memberships@sxoc.com or renewals@sxoc.com. Alternatively feel free to start a thread in this section - check the stickies first though, as most questions which arise are covered in there

Currently New Memberships are being turned around on a bi-weekly basis, and Renewals are averaging out at being done weekly. We'd appreciate if folk could be patient with us on this - we are doing our best. This is also well within the 28 days which we quote elsewhere.

Most importantly of all, please include all the details requested when you make a payment, or when you are registering for membership. this makes it so much easier for us to cross-reference the memberships database. Please fill in your full address where asked - we don't have one of those fancy-pants postcode finder thingys.

Please bear in mind that we are doing this voluntarily. We are real people, with real lives, and commitments outside the board, so you may not get an immediate answer to a query. We will do our best to respond as soon as we can

Thanking you

Robin

[james stuart]

when is my particular renewal due?

[Flik]

when is my particular renewal due?

Obviously before now as you're only a 'guest'

[Kieran_E1]

when is my particular renewal due?

you are showing as a guest ( non member ) have you joined and paid your 15 pounds before?

if so you'll need to reregister on the main site as it looks like you maybe lapsed

[Chaz]

Hi,
Do we receive notice of when our membership is due for renewal or are we supposed to know as "responsible" types?

[Mark]

Hi,
Do we receive notice of when our membership is due for renewal or are we supposed to know as "responsible" types?

Yes you will recieve a renewal PM

[ToddS14A]

Is def still the guy to talk to about new memberships as i pm'd him over a week ago and had no response?

[millsy]

Is def still the guy to talk to about new memberships as i pm'd him over a week ago and had no response?

I've had no response aswell......although my membership is a late renewal and after seeing this thread i think i've msg'd the wrong mod?
Hope things are ok or maybe a is needed !

[McBandy]

Who do we speak to about changing our username?

[McBandy]

HEELLLLOOOOO................

[Mark]

One of the membership team

[BBB]

Just post a thread in the membership section like:

Please change my user name to "whatever" thank you, much obliged.

Then we all sit back and chortle

[alanjuggler]

* waits for the ensuing chaos with BBBs name.