Dan,
So far they have been very good at preparing and shipping stuff to me as soon as I order it.
However, some of the questions I ask them take a few days before I get a reply but so far I have always had a good accurate answer.
I know you have been waiting a while and I'm sorry it has taken some time but I am expecting an e-mail tomorrow morning with the information regarding the aluminium induction box.
If the info you need isn't in there then I will be chasing it up ASAP.
Jez