Satellite receiver is Knackered

[Ado]

Anyone have any dealings with digital satellite receivers.

As of yesterday ours just produces a black screen - have gone through all the usual checks but no joy - all the lights come on but no picture, not even the blue no signal screen.

Thought I would ask before ringing Sky and being told

"ahh! now, your warranty has run out sir hasn't it"

"££££££££ I know we give you the box at the start of the contract but ££££££££":(

[richardg]

You could give this a try, dunno if it'll work or not.

My Digibox has been behaving oddly and channels that I know should be appearing in the programme guide are missing.

You probably need a software update for your Digibox - here's how to do it:

A forced download instructs the Sky digibox to download the latest software version from the Sky digital satellite, once completed any new channels or changes that have been made to the Sky programme guide will become apparent. This is very usefull if you have not used the Sky box for some time IE: moving house etc, plus it is essential for all new installations.

Press and hold the "back up" button on the front of the receiver (Not the handset), whilst keeping the back up button pressed, switch the receiver off at the mains then back on. After approx 10 to 20 seconds all the lights on the front of the receiver will come on followed by a message on screen (If connected via a scart lead). The message will indicate that the system software is being updated and 'please leave for 10 minutes'. You can now release the "Back up" button. On some of the newer faster digiboxes this may only take 5 minutes, once completed the message will disappear from the screen, leave for approx 30 seconds and press the sky button to resume normal operation. By going to "Services" then "System Set up" you will see that the software version has now been changed and is fully updated.

You have checked all the leads are in place I take it

[Ado]

Thanks for the response but I have tried your suggestion, came across it yesterday, lights came on but no download message and It didn't fix the problem - all the leads are in ok:)

Thanks for the tip though
Adam

[Ado]

On another note! can you buy the receivers without going through Sky? if so where from?

Adamhttp://www.btinternet.com/~apn.1/7spokes.jpg

[richardg]

any t.v shop will sell them & theres always plenty on e-bay:thumbs: