IT Call Out Standby Amounts?! (Important..)

[Chris_Lacey]

Hi,

Many of you here work in IT, and I am willing to bet that many of you are part of a call - out rota or similar type of scenario.

How does your callout work, what is your base rate, do you get paid a bonus on top for each call etc?

I am trying to ascertain what the average is to hound my employer on behalf of my team!!

Many thanks.

Chris

[StuyMac]

I get £200 a week stand by, £10 for a phone assistance call out + overtime, and £30 for a "log in" call out + Overtime :)

Still, it not enough IMHO ;)

[Chris_Lacey]

Come on guys, this is important!! (Thanks Stuy!)

[Nathan_200sx]

£75 mon to thur + £50 per call £125 fri to sun £50 per call. Bank holidays etc weekend rates + £75 per call

[JackaL]

Hmm,

I get about £12 a night standby, about £50-60 for a whole weekend.

If I get a call, it's my hourly wage, multiplied by a time-of-day modifier (x1.1 normally, or x2/3/4 at night/weekends etc) - Plus a £30 callout fee I think.

Bank holidays are worth double

I'm on call about 2/3 of the time.... without getting called out it works out about £550-600 a month

Then there's the car allowance! ;)

[Martin T]

Depends on the skills and experience of the people involved, but one of the better rates that I've seen advertised was on call 9am-9pm for £10 per hour (i.e. £120 per day) with fuel at 15 p per mile.
I get a flat £17,000pa

[AshT_200]

Going on call for me is 25% Pay increase (for time on call) + Overtime (minimum 2 hours)

[AndyT]

Works out to about £130 a week, and each call is a minimum of 3 hours pay, usually double time (>£100 a call), when it only takes 10 mins to dial in and fix it. We are meant to be on call one week in four, but due to long term sickness I am on call every other week.

[Dave_S]

on call in case we're needed to cover 12 hour night shifts over the weekend.

£250 for being on call for the weekend and double time if called in. Works out a tidy package.

Dave

[John Coleman]

We charge €60 per hour and have no problem getting it

[siranui]

250 quid for a half-week...either Fri 6pm - Mon 8am or Tues 6pm - Fri 8am.

Disturbance allowance of about 32 quid for the pager going off (I think). Has to be 2 hours between pages to claim a disturbance allowance.

32 quid an hour (I think), with a minimum of 30 minutes charge per call-out.

[Yak]

DAM what do you guys do? Apeart from IT stuff.. I do IT stuff but dont get payed like that :eek:

[TAC]

£8.20 per hour flat rate for days on-call, regardless of whether I get called or not. (And a works pc at home so I can support remotely without having to go into the office.)

OK, so it's not a huge amount, but it's enough for me :)

[GenerationNexus]

Dave_S you need to change your profile - looks like you can afford a 200 already! :D

and Chris, I think you should have been a bit more explicit as to what you do in IT and would be oncall for, I get basic sum regardless for the month of which I'd be on call a third of the time and then if I am called out, I would get paid time and a half for anything over 2 hours to fix an incident. (I haven't quoted the figures as oncall for desktop as some of my mates are for City banks isn't going to be the same for being oncall for UNIX or Oracle etc)

[Dave_S]

lol ok, you got me, I COULD afford a 200sx but getting my girlfriend to agree is another matter entirely :(

Dave

[siranui]

Errr.... To quantify mine a little, it's Unix support with 250+ servers and a mix of Dynix, Solarix, AIX, TRUE64 and HP-UX. Nobody on the rota has less than 5 years Unix experience.
We get paged by the 24x7 ops bridge or by auto-alerting in some cases.

Midrange has 5 seperate call-out rotas: Intruder detection (3-ish information pages per night), Gateway (3 pages per week), Oracle (1 page per night), VMS (about 1 page per 3 months!) and Unix (3-5ish pages per night).

My old company used to pay 200 pounds per week and time and a half for callout and travel, but we only got paged about once a week.

Good old HM Government had me within 10 minutes of place of work with no extra payment for on call.

[Martin T]

Originally posted by siranui
Errr.... To quantify mine a little, it's Unix support with 250+ servers and a mix of Dynix, Solarix, AIX, TRUE64 and HP-UX. Nobody on the rota has less than 5 years Unix experience.
We get paged by the 24x7 ops bridge or by auto-alerting in some cases.

Midrange has 5 seperate call-out rotas: Intruder detection (3-ish information pages per night), Gateway (3 pages per week), Oracle (1 page per night), VMS (about 1 page per 3 months!) and Unix (3-5ish pages per night).

My old company used to pay 200 pounds per week and time and a half for callout and travel, but we only got paged about once a week.

Good old HM Government had me within 10 minutes of place of work with no extra payment for on call.

Well you're deffo getting underpaid. Unix people with that kind of experience should get a fortune - at least 1.5 - 2 times that much.